A CX approach to ITSM in a Digital Age
I wanted to share an article I was recently asked to write on the topic of ITSM and how taking a customer-centric or CX approach can help design an IT…
Digital culture, technology, #CIO, ITSM, social media, careers and leadership insights
I wanted to share an article I was recently asked to write on the topic of ITSM and how taking a customer-centric or CX approach can help design an IT…