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Customer Experience Digital Service Management

IT Service Management (ITSM) is for Startups as well

September 1, 2016

IT Service Management (ITSM) IT Service Management (ITSM) and ITIL should not just be for large organisations – where start-ups need to take the “less is more” approach to Service Management (e.g. Incident, Service Request, Problem and Change), utilising only…

Customer Experience Guest Post

Webinar for Salesforce.com: Connected Leaders Series

May 5, 2016

Ways to Improve the Customer Experience a Webinar I participated in my first Webinar on the 26th of May 2016 for SalesForce.com/BMC RemedyForce, where we talked about Ways to Improve the Customer Experience (CX): The recording of the Webinar is…

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Check out the recent Redfin article we were featured in: 
We are two months into 2025, and like many of us, you may have forgotten about your New Year’s resolution to create a minimalist home and keep it organized. But fear not: This Redfin article is here to help you, whether you’re in an apartment in Dallas, a new home in Fort Utah, or a rental home in Ann Arbor. You can make your home stylish yet subtle by creating a minimalist home interior. 

Read the full article here:  How to Design a Stylish Minimalist Home: Interior Design Ideas for Simple Living

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