How ITSM and Agile can Work Together
Ways of Working So, I am assuming we have all heard about IT Service Management (ITSM) and Agile and what they mean to you and your organisation. Typically, you have…
Kanban: Adopting and Adapting Agile for IT Teams and Beyond
Kanban & Digital Operations Before I joined Spark Ventures (the R&D group of New Zealand’s largest Telco, Spark NZ) I had always been frustrated with the planning (or lack thereof)…
Agile: How to Successfully Manage Multiple Delivery Teams
Adopt and Adapting Agile I aim to use 2 examples that demonstrate how you can deliver “projects” (both Software and more complex work) for customers (in this case Product Managers)…