Get the Foundations sorted when Modernising Technology Modernising Technology does not happen by accident. It needs to be planned, well executed and ultimately driven by the Tech Leaders (be that CIO, CTO, CDO or Heads of) through the Technology team.…

Why Digital Transformation Starts and Ends With Your People Ready to Lead Real Change? Transformation doesn’t start with tech; it starts with trust, culture, and people. Start building your people-first transformation strategy today. In my article, Digital transformation isn’t just…

Technology Cost Optimisation: Cut Waste and Boost Value As a Technology Executive, I’ve always juggled the need to deliver technology solutions to enable the business and be fiscally smart when it comes to technology costs. The speed of digital change…

Changing reality for the Digital CIO Picture this….you are a CIO in a large enterprise and have no legacy applications/infrastructure and have the flexibility to use any number of SaaS-based solutions to meet business needs. Sadly that is not the…

5 Proven Ways the CIO Remains Relevant Today When technology does not break it’s all good but when things go wrong it’s all hands to the pump. It is vital not only for IT but for the organisation that their…

This is an article I wrote as a guest author for BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news. Who Really Leads Digital Transformation in Modern Business? Lack of vision, clear strategy, ineffective…

Why Digital Transformation Stalls Without Effective ITSM I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers, to this Guide (at the bottom of this post) on Digital Transformation, from an IT Service Management…

Why Personality Matters More Than Job Title in Digital Transformation In my article, Digital Transformation isn’t just about employing a CDO, I discussed digital transformation and touched briefly on how important it was that an organisation had the right person…

The Complete ITSM Guide: Best Practices for IT Service Management In today’s fast-paced digital world, IT Service Management (ITSM) has become the backbone of efficient, reliable IT operations. Whether you run a small startup or a global enterprise, mastering ITSM…

Going Digital through Digital Transformation At the moment, there is a near-obsessive need for “going Digital”. Organisations are looking towards Digital Transformation (DX) or “going Digital” as a way of staying competitive in the face of some serious disruption. So,…