This is an article I wrote as a guest author for BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news. Who Really Leads Digital Transformation in Modern Business? Lack of vision, clear strategy, ineffective…

How to Build High Performing Teams That Deliver Results High performing teams are an integral part of an effective organisation. Recognising when and how to utilize a team, and more importantly, understanding how to lead and create such teams, is…

ITSM and Agile: How These Two Frameworks Can Thrive Together You don’t have to choose between ITSM and Agile. Learn how these two powerful approaches can complement each other to streamline workflows, empower teams, and boost outcomes. So, I am…

Moving to New Zealand It’s not always easy finding a new job, let alone settling into a new country and trying to find that elusive new position at the same time. In the current world we live in, moving away…

On a mission to take on Diversity within the Gaming Industry A #GirlsBehindTheGames campaign has been launched by a games studio in New Zealand, called ‘Runaway Play’. The campaign calls to promote gender parity and diversity within the gaming industry,…

Redress the life/work balance It’s almost time to hang up your Christmas stockings for Santa or to just take some time off during this holiday period to redress the balance between life and your devices. How connected to work will…

Why Digital Transformation Stalls Without Effective ITSM I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers, to this Guide (at the bottom of this post) on Digital Transformation, from an IT Service Management…

Anyone can now be a graphic designer with Fotojet I am pretty much a novice when it comes to photo editing or creating cool designs, I have tried using Adobe Creative Cloud (was a bit more than I needed and…

So What Happened? Hopefully, when you started your blog you decided to implement a blog backup solution or solutions (see Lesson 4 below). I thought I would share my learnings from seeing my blog (livingthetech.com) go offline and return 500…

Time to Create My Own Blogging Content Well, I thought I would give blogging a go by actually creating my own site, instead of producing content for others, I wanted to continue to develop my own personal brand, using and…

Kanban Done Wrong: What’s Slowing Your Ops Team Down Before I joined Spark Ventures (the R&D group of New Zealand’s largest Telco, Spark NZ), I had always been frustrated with the planning (or lack thereof) of non-BAU work. Basically, anything…

CIO 3.0: The 4 Biggest Challenges Facing Today’s Digital Leaders In this digital era, it is critical, not only for IT but for an organisation, that their CIO is at the forefront of digital innovation and disruption. The CIO 3.0…