Digital Transformation & IT Service Management I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers, to this Guide (at the bottom of this post) on Digital Transformation, from an IT service management (ITSM)…
Anyone can now be a graphic designer with Fotojet I am pretty much a novice when it comes to photo editing or creating cool designs, I have tried using Adobe Creative Cloud (was a bit more than I needed and…
So What Happened? Hopefully, when you started your blog you decided to implement a backup solution. I thought I would share my learnings from seeing my blog (livingthetech.com) go offline and return 500 errors. Initially, there was mild panic as…
Time to Create My Own Blogging Content Well, I thought I would give blogging a go by actually creating my own site, instead of producing content for others I wanted to continue to develop my own personal brand, using and…
Kanban & Digital Operations Before I joined Spark Ventures (the R&D group of New Zealand’s largest Telco, Spark NZ) I had always been frustrated with the planning (or lack thereof) of non-BAU work. Basically, anything that fell outside of Incident,…
CIO 3.0: Breaking the Status Quo In this digital era, it is critical, not only for IT but for an organisation, that their CIO is at the forefront of digital innovation and disruption. The CIO 3.0 or Digital CIO must…
Adopt and Adapting Agile I aim to use 2 examples that demonstrate how you can deliver “projects” (both Software and more complex work) for customers (in this case Product Managers) using single and multiple teams but still remain largely Agile…
Ranked on the first page of Google I was really struggling with getting my articles to be ranked on the first page of Google, which I hoped would ultimately lead to an improvement in traffic to my blog. I persevered…
How to further optimise blog performance and SEO improvements I have slacked off a bit this month, producing nowhere near the amount of content (only 4 posts) compared with 14 posts published last month. Not surprising then, that I have…
Top 100 IT Service Management (ITSM) Influencers Onalytica a developer of social network analysis and influencer relationship management software, named Pete Yates as a Top 100 IT Service Management (ITSM) influencer for 2016 (coming in at number 74). I was…
Why we chose Amazon Web Services? These are the slides (click on picture below) I presented at an EnterpriseIT and Amazon Web Services Event in Wellington, New Zealand on why we chose Amazon Web Services to enable and support innovation…
Firstly, what is Strategy? We need to start at the beginning and truly understand; what is Strategy. I have asked myself this many times and historically it has been a yearly PowerPoint presentation and a video clip of the CEO.…