Adopting and Adapting Agile for IT Teams and beyond
Kanban & Digital Operations Before I joined Spark Ventures I had always been frustrated with the planning (or lack thereof) of non BAU work. Basically anything that fell outside of Incident,…
Digital culture, technology, #CIO, ITSM, social media, careers and leadership insights
Kanban & Digital Operations Before I joined Spark Ventures I had always been frustrated with the planning (or lack thereof) of non BAU work. Basically anything that fell outside of Incident,…
Exceeding expectations Here at Spark Ventures (in New Zealand) we have taken the “less is more” approach to Digital Service Management, where we are utilising only the essential parts of a process to deliver…