Why Digital Transformation Starts and Ends With Your People Ready to Lead Real Change? Transformation doesn’t start with tech; it starts with trust, culture, and people. Start building your people-first transformation strategy today. In my article, Digital transformation isn’t just…
Technology Cost Optimisation: Cut Waste and Boost Value As a Technology Executive, I’ve always juggled the need to deliver technology solutions to enable the business and be fiscally smart when it comes to technology costs. The speed of digital change…
Business Transformation and Perception One of the biggest lessons for me as a leader was seeing how much credence both individuals and teams placed on their perceptions during periods of business transformation, rightly or wrongly. Managing perception will be a…
5 Proven Ways the CIO Remains Relevant Today When technology does not break it’s all good but when things go wrong it’s all hands to the pump. It is vital not only for IT but for the organisation that their…
This is an article I wrote as a guest author for BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news. Who Really Leads Digital Transformation in Modern Business? Lack of vision, clear strategy, ineffective…
Why Digital Transformation Stalls Without Effective ITSM I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers, to this Guide (at the bottom of this post) on Digital Transformation, from an IT Service Management…
Firstly, what is Business Strategy? We need to start at the beginning and truly understand what Business Strategy is. I have asked myself this many times, and historically, it has been a yearly PowerPoint presentation and a video clip of…
Why Personality Matters More Than Job Title in Digital Transformation In my article, Digital Transformation isn’t just about employing a CDO, I discussed digital transformation and touched briefly on how important it was that an organisation had the right person…
The Complete ITSM Guide: Best Practices for IT Service Management In today’s fast-paced digital world, IT Service Management (ITSM) has become the backbone of efficient, reliable IT operations. Whether you run a small startup or a global enterprise, mastering ITSM…
What Going Digital Really Means—and Why You Can’t Ignore It At the moment, there is a near-obsessive need for “going Digital”. Organisations are looking towards Digital Transformation (DX) or “going Digital” as a way of staying competitive in the face…