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Customer Experience Guest Post

Webinar for Salesforce.com: Connected Leaders Series

ByPete Yates

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Ways to Improve the Customer Experience a Webinar

I participated in my first Webinar on the 26th of May 2016 for SalesForce.com/BMC RemedyForce, where we talked about Ways to Improve the Customer Experience (CX):

The recording of the Webinar is below:

Any tips for my next webinar please leave a comment below…


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ByPete Yates

Pete Yates is a tech professional, digital culture expert, and remote-work strategist with over a decade of experience helping professionals optimize productivity and embrace modern workplace trends. He writes about leadership, hybrid work setups, AI tools, and smart home-office solutions to help readers work smarter in 2025 and beyond. Connect with him on LinkedIn for insights and professional updates.

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