ITSM and Agile: How These Two Frameworks Can Thrive Together You don’t have to choose between ITSM and Agile. Learn how these two powerful approaches can complement each other to streamline workflows, empower teams, and boost outcomes. So, I am…
On a mission to take on Diversity within the Gaming Industry A #GirlsBehindTheGames campaign has been launched by a games studio in New Zealand, called ‘Runaway Play’. The campaign calls to promote gender parity and diversity within the gaming industry,…
Redress the life/work balance It’s almost time to hang up your Christmas stockings for Santa or to just take some time off during this holiday period to redress the balance between life and your devices. How connected to work will…
Why Digital Transformation Stalls Without Effective ITSM I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers, to this Guide (at the bottom of this post) on Digital Transformation, from an IT Service Management…
Anyone can now be a graphic designer with Fotojet I am pretty much a novice when it comes to photo editing or creating cool designs, I have tried using Adobe Creative Cloud (was a bit more than I needed and…
Kanban Done Wrong: What’s Slowing Your Ops Team Down Before I joined Spark Ventures (the R&D group of New Zealand’s largest Telco, Spark NZ), I had always been frustrated with the planning (or lack thereof) of non-BAU work. Basically, anything…
CIO 3.0: The 4 Biggest Challenges Facing Today’s Digital Leaders In this digital era, it is critical, not only for IT but for an organisation, that their CIO is at the forefront of digital innovation and disruption. The CIO 3.0…
Adopt and Adapting Agile I aim to use 2 examples that demonstrate how you can deliver “projects” (both Software and more complex work) for customers (in this case Product Managers) using single and multiple teams but still remain largely Agile…
Top 100: IT Service Management (ITSM) Influencers Onalytica, a developer of social network analysis and influencer relationship management software, named Pete Yates as a Top 100 IT Service Management (ITSM) influencer for 2016 (coming in at number 74). I was…
Why we chose Amazon Web Services? These are the slides (click on picture below) I presented at an EnterpriseIT and Amazon Web Services Event in Wellington, New Zealand on why we chose Amazon Web Services to enable and support innovation…
Firstly, what is Business Strategy? We need to start at the beginning and truly understand what Business Strategy is. I have asked myself this many times, and historically, it has been a yearly PowerPoint presentation and a video clip of…
Leadership insights, paying it forward I am looking to collect a series of leadership insights, either from a personal perspective or insights that were shared with you, maybe a leadership story, helpful books to read or even those leadership experts…