Are you Prepared to Accelerate Digital Transformation: IT Service Mangement
Digital Transformation & IT Service Management I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers to this Guide (at the bottom of this…
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Digital Transformation & IT Service Management I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers to this Guide (at the bottom of this…
Kanban & Digital Operations Before I joined Spark Ventures (the R&D group of New Zealand’s largest Telco, Spark NZ) I had always been frustrated with the planning (or lack thereof)…
CIO 3.0: Breaking the Status Quo In this digital era, it is critical, not only for IT but for an organisation, that their CIO is at the forefront of digital…
Adopt and Adapting Agile I aim to use 2 examples that demonstrate how you can deliver “projects” (both Software and more complex work) for customers (in this case Product Managers)…
Top 100 IT Service Management (ITSM) Influencers Onalytica a developer of social network analysis and influencer relationship management software, named Pete Yates as a Top 100 IT Service Management (ITSM)…
Why we chose Amazon Web Services? These are the slides (click on picture below) I presented at an EnterpriseIT and Amazon Web Services Event in Wellington, New Zealand on why…
Firstly, what is Strategy? We need to start at the beginning and truly understand; what is Strategy. I have asked myself this many times and historically it has been a…
Leadership insights, paying it forward I am looking to collect a series of leadership insights, either from a personal perspective or insights that were shared with you, maybe a leadership…
Disaster Recovery (DR) and Business Continuity Planning (BCP) DR and BCP are not just about IT/Technology, it is however an organizational responsibility and ultimate accountability sits with that of the…
IT Service Management (ITSM) IT Service Management (ITSM) and ITIL should not just be for large organisations – where start-ups need to take the “less is more” approach to Service…
Lean Canvas – solving a problem? Before you decide to undertake the creation of a new product, feature, start-up, business or idea, try asking yourself this question: What Problem am…
Leading Digital Transformation (DX) In my article, Digital Transformation isn’t just about employing a CDO, I discussed digital transformation and touched briefly on how important it was that an organisation…