On a mission to take on Diversity within the Gaming Industry A #GirlsBehindTheGames campaign has been launched by a games studio in New Zealand, called ‘Runaway Play’. The campaign calls to promote gender parity and diversity within the gaming industry,…
Redress the life/work balance It’s almost time to hang up your Christmas stockings for Santa or to just take some time off during this holiday period to redress the balance between life and your devices. How connected to work will…
Digital Transformation & IT Service Management I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers, to this Guide (at the bottom of this post) on Digital Transformation, from an IT service management (ITSM)…
Kanban & Digital Operations Before I joined Spark Ventures (the R&D group of New Zealand’s largest Telco, Spark NZ) I had always been frustrated with the planning (or lack thereof) of non-BAU work. Basically, anything that fell outside of Incident,…
CIO 3.0: Breaking the Status Quo In this digital era, it is critical, not only for IT but for an organisation, that their CIO is at the forefront of digital innovation and disruption. The CIO 3.0 or Digital CIO must…
Adopt and Adapting Agile I aim to use 2 examples that demonstrate how you can deliver “projects” (both Software and more complex work) for customers (in this case Product Managers) using single and multiple teams but still remain largely Agile…
Top 100 IT Service Management (ITSM) Influencers Onalytica a developer of social network analysis and influencer relationship management software, named Pete Yates as a Top 100 IT Service Management (ITSM) influencer for 2016 (coming in at number 74). I was…
Why we chose Amazon Web Services? These are the slides (click on picture below) I presented at an EnterpriseIT and Amazon Web Services Event in Wellington, New Zealand on why we chose Amazon Web Services to enable and support innovation…
Firstly, what is Strategy? We need to start at the beginning and truly understand; what is Strategy. I have asked myself this many times and historically it has been a yearly PowerPoint presentation and a video clip of the CEO.…
Leadership insights, paying it forward I am looking to collect a series of leadership insights, either from a personal perspective or insights that were shared with you, maybe a leadership story, helpful books to read or even those leadership experts…
Disaster Recovery (DR) and Business Continuity Planning (BCP) DR and BCP are not just about IT/Technology, it is however an organizational responsibility and ultimate accountability sits with that of the CEO and Board to ensure their business continues to operate…
IT Service Management (ITSM) IT Service Management (ITSM) and ITIL should not just be for large organisations – where start-ups need to take the “less is more” approach to Service Management (e.g. Incident, Service Request, Problem and Change), utilising only…