How ITSM and Agile can Work Together
Ways of Working So, I am assuming we have all heard about IT Service Management (ITSM) and Agile and what they mean to you and your organisation. Typically, you have…
Are you Prepared to Accelerate Digital Transformation: IT Service Mangement
Digital Transformation & IT Service Management I was pleased to have been asked to contribute by BMC, along with 14 Top Thinkers to this Guide (at the bottom of this…
IT Service Management (ITSM): Top 100 Influencers and Brands
Top 100 IT Service Management (ITSM) Influencers Onalytica a developer of social network analysis and influencer relationship management software, named Pete Yates as a Top 100 IT Service Management (ITSM)…
IT Service Management (ITSM) is for Startups as well
IT Service Management (ITSM) IT Service Management (ITSM) and ITIL should not just be for large organisations – where start-ups need to take the “less is more” approach to Service…
Spark Ventures and BMC RemedyForce – IT Service Managment (ITSM)
IT Service Managment (ITSM) Spark Ventures is driving the transformation of digital services in New Zealand by developing businesses to provide products and solutions from video-on-demand and public WiFi to…
Spark Ventures – Our journey to Digital Service Management
Digital Service Management – Exceeding expectations Here at Spark Ventures (in New Zealand) we have taken the “less is more” approach to Digital Service Management, where we are utilising only…