How ITSM and Agile can Work Together
Ways of Working So, I am assuming we have all heard about IT Service Management (ITSM) and Agile and what they mean to you and your organisation. Typically, you have…
IT Service Management (ITSM): Top 100 Influencers and Brands
Top 100 IT Service Management (ITSM) Influencers Onalytica a developer of social network analysis and influencer relationship management software, named Pete Yates as a Top 100 IT Service Management (ITSM)…
Spark Ventures – Our journey to Digital Service Management
Digital Service Management – Exceeding expectations Here at Spark Ventures (in New Zealand) we have taken the “less is more” approach to Digital Service Management, where we are utilising only…
Why Consumption of SaaS applications will be the new business reality?
SaaS Applications: the new norm at work? Most people are aware of the consumption of Software as a Service or SaaS Applications on a pay-per-use basis, such as storage (Dropbox),…